Ideal Property

Management Services

We manage your short term rental property so you don't have to.

About Us

The Poconos short term rental market has dramatically changed over the last few years. It has adapted into very competitive market where average homes produce lower than average results. The days where you can set a fixed price for your home are gone. We provide comprehensive pricing strategy's that are continuously monitored against the market and consistently deliver 30% revenue increase over traditional pricing methods. We strive to achieve 5 star results and keep your home a place where guests love to stay.

We deliver pricing models to increase ADR, drive positive reviews, fresh listing content, and market your home to increase off platform bookings.Sit back and relax, leave all the work up to us!

22 Properties Under Management

OUR APPROACH

Customer Satisfaction Is Our #1 Priority

Speed + Hugs

Speed of Response: 30 minutes or less

Hugs: Responses are always warm, friendly, and thankful! Your property has a primary guest relations representative who is specialized in your home.

5 Star Reviews

Our clients receive outstanding reviews from their guests and renters on Airbnb, VRBO, and other property rental platforms. Good reviews are key to successful listings! Customer satisfaction is our #1 priority!

Cleaning & Santizing

Properties are always cleaned between guests. We fully stock your property with important items and consumables such as clean sheets, towels, soaps, dishwashing & laundry detergents, toilet paper, paper towels, welcome baskets, coffee refill, propane etc.

OUR APPROACH

Customer Satisfaction is Our #1 Priority!

Guest & Renter Relations

Speed of Response: 30 minutes or less

Hugs: Responses are always warm, friendly, and thankful!

Professional Knowledge Base: Your property has a primary Guest Relations Rep, your rep has specialized knowledge about your home

Dynamic Pricing

Adjusts the per night rental cost based on competition, utilization, & neighboring occupancy.

Synchronized pricing over multiple platforms: Airbnb, VRBO, Direct Booking

Property Management Software

Automated Emails: Guests are updated on bookings, check-ins, and departure

FAQ Pages: Every property we manage has FAQ pages to answer frequently asked questions such as: home layout, beds, coffee makers, access, restaurants, skiing, water parks, lakes, beaches, fishing, golf, hiking, etc.

Financial Management and Reporting: Monthly, Quarterly, & Annually

Utilization & Profitability of Each Property

Profitability of Your Portfolio

Fully Integrated: Synchronized Calendars and Management of Reservations on One Platform

Fully Stocked

Clean Sheets & Towels Provided

Changed and Laundered by the Cleaning Service

Consumable Products for Convenience.

Soaps, Dishwashing & Laundry Detergents, Toilet Paper, Paper Towels, Propane if Needed
Add Ons: welcome baskets….coffee refill, etc.

Maintenance & Repairs

Maintained Properties

Cleaning Services between Guests
*Ensure Cleaning & Sanitizing is completed between Guests
*Even when it’s Check-Out at 11 am and Check-In at 4 pm
Landscaping
Lawn Mowing
Snow Removal
Repairs Organized
Problems and repairs are dealt with in an expediated manner for increased guest satisfaction
Vendors contacted and scheduled, when possible, around Guest Rentals.
Authorization is provided by Property Owner.

Clients Testimonials

TESTIMONIALS

from clients

I am the co-owner of one of the properties managed by Ideal Property Management in Lake Harmony. I had guests staying at my property Christmas week 2021. On Christmas Day the renters let me know that the oven broke. Marty and his team responded quickly and had a new oven installed and working the Day After Christmas! I couldn’t believe the exceptional service even during a holiday weekend. I would recommend Marty and his team to any property owner who wants a quick, responsive team working for them 24/7!

Jackie N.

Lake Harmony PA

OUR CLIENTS

Properties Under Management

Our Team

Marty Nicoll

Managing Director

Financial Whiz with an MBA in Finance from Rutgers & BA in Math from City University of New York.

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Owned & Managed Investment Properties since 1990. Currently Own 3 Large Single-Family Homes (sleeps from 12 to 16 guests) in the Poconos for Short Term Rentals. Implemented a Strategy and Built a Team to support all aspects of Property Management. Drove the Revenue, Profits and 5-Star Ratings!

Learned and Built this Short-Term Property Management business and excited to bring this Very High Level of Property Management to other Property Owners: ”Reducing Stress & Making More Money!”

Danielle Temos

Chief Executive Officer

Loves “dealing with the details” with Degrees in Biotechnology and Chemistry

Family oriented mother of three who was looking for doing something she loved. Found the property management business was the perfect match. Fast-paced business to match her energetic personality and allows her to bring joy to people lives. Implemented changes on properties to greatly improve guest satisfaction and property rentability. Oversees all the scheduling to ensure maintenance, cleaning, and guest rentals coexist without a hitch. Manages all the software and guest relations to keep the reservations flowing in. Looking to give property owners and guest not just good service, but an exceptional experience.

Isaac Laine

Director Engineering

Highly knowledgeable Head of Engineering with a degree in Business

With over 15 years experience, Isaac has vast knowledge of the ins and outs of homes. Successfully runs his own excavation business, ensuring your home will look its best to yield higher rental rates. Takes pride in putting personal touches in every job that greatly increase the functionality and visual effect of the home. Has a quick response rate for repairs and maintenance which has resulted in maintaining positive reviews. Looking to make your homes potential into your profitable reality.

Bethann Ritter

Director of Guest Relations

As manager of our Guest Relations Department, Bethann is an expert with customer service. She always strives to provide guests with a fun and personalized experience. Dealing with short term rental guest demands and issues requires a special mix of personability and temperament, this is where Bethann shines brightest! She ensures all inquiries, requests, and issues are responded to and handled in a quick and professional manner. She prides herself in making each guest’s stay as comfortable and flawless as possible. Bethann drives revenue for our clients by ensuring guests leave outstanding reviews and properties under our management have a steady flow of repeat customers. You can rest easy knowing Bethann is working hard to meet your guests every need!