24/7 Team Member Available – Call or Text

24/7 - Call Anytime
Evenings & Weekends Too!
70 Arrowwood Drive Unit E, East Stroudsburg, PA 18302

OUR APPROACHCustomer Satisfaction Is Our #1 Priority

Speed + Hugs
Speed of Response: 30 minutes or less
Hugs: Responses are always warm, friendly, and thankful! Your property has a primary guest relations representative who is specialized in your home.
5 Star Reviews
Our clients receive outstanding reviews from their guests and renters on Airbnb, VRBO, and other property rental platforms. Good reviews are key to successful listings! Customer satisfaction is our #1 priority!
Cleaning & Santizing
Properties are always cleaned between guests. We fully stock your property with important items and consumables such as clean sheets, towels, soaps, dishwashing & laundry detergents, toilet paper, paper towels, welcome baskets, coffee refill, propane etc.

Ideal Property Management is grateful for the opportunity to serve both property owners and rental guests. The business we receive allows our team to support and feed our families.

This is why we give back to a charity that is meaningful to us: Feeding America ( For every guest reservation we provide 10 meals to families in need.

OUR APPROACHCustomer Satisfaction is Our #1 Priority!

Guest & Renter Relations

Speed of Response: 30 minutes or less
Hugs: Responses are always warm, friendly, and thankful!
Professional Knowledge Base: Your property has a primary Guest Relations Rep, your rep has specialized knowledge about your home

Dynamic Pricing

Adjusts the per night rental cost based on competition, utilization, & neighboring occupancy. 

Synchronized pricing over multiple platforms: Airbnb, VRBO, Direct Booking

Property Management Software

Automated Emails: Guests are updated on bookings, check-ins, and departure

FAQ Pages: Every property we manage has FAQ pages to answer frequently asked questions such as: home layout, beds, coffee makers, access, restaurants, skiing, water parks, lakes, beaches, fishing, golf, hiking, etc.

Financial Management and Reporting: Monthly, Quarterly, & Annually

    • Utilization & Profitability of Each Property
    • Profitability of Your Portfolio

Fully Integrated: Synchronized Calendars and Management of Reservations on One Platform

Fully Stocked

Clean Sheets & Towels Provided

  • Changed and Laundered by the Cleaning Service 

Consumable Products for Convenience. 

  • Soaps, Dishwashing & Laundry Detergents, Toilet Paper, Paper Towels, Propane if Needed
  • Add Ons: welcome baskets….coffee refill, etc.
Maintenance & Repairs

Maintained Properties

    • Cleaning Services between Guests
      • Ensure Cleaning & Sanitizing is completed between Guests
      • Even when it’s Check-Out at 11 am and Check-In at 4 pm 
    • Landscaping
    • Lawn Mowing
    • Snow Removal

Repairs Organized  

    • Problems and repairs are dealt with in an expediated manner for increased guest satisfaction
    • Vendors contacted and scheduled, when possible, around Guest Rentals. 
    • Authorization is provided by Property Owner.

TESTIMONIALSCustomer Experience

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I am the co-owner of one of the properties managed by Ideal Property Management in Lake Harmony.  I had guests staying at my property Christmas week 2021.  On Christmas Day the renters let me know that the oven broke.  Marty and his team responded quickly and had a new oven installed and working the Day After Christmas! I couldn’t believe the exceptional service even during a holiday weekend. I would recommend Marty and his team to any property owner who wants a quick, responsive team working for them 24/7!

- Jackie N.

Lake Harmony, PA

OUR CLIENTSProperties Under Management